Be sure and cancel your credit cards before you die.

[ramesh]

This is so priceless, and so easy to see happening, customer service
being what it is today. A lady died this past January, and Citibank
billed her for February and March for their annual service charges
her credit card, and then added late fees and interest on the monthly
charge. The balance had been $0.00, now is somewhere around $60.00.

A family member placed a call to Citibank:

Family Member: "I am calling to tell you that she died in January."

Citibank: "The account was never closed and the late fees and charges
still apply."

Family Member: "Maybe you should turn it over to collections."

Citibank: "Since it is two months past due, it already has been."

Family Member: So, what will they do when they find out she is dead?"

Citibank: "Either report her account to the frauds division or report
her to the credit bureau, maybe both!"

Family Member: "Do you think God will be mad at her?"

Citibank: "Excuse me?"

Family Member: "Did you just get what I was telling you . . . the part
about her being dead?"

Citibank: "Sir, you'll have to speak to my supervisor."

Supervisor gets on the phone:

Family Member: "I'm calling to tell you she died in January."

Citibank: "The account was never closed and the late fees and charges
still apply."

Family Member: "You mean you want to collect from her estate?"

Citibank: (Stammer) "Are you her lawyer?"

Family Member: "No, I'm her great nephew." (Lawyer info given)

Citibank: "Could you fax us a certificate of death?"

Family Member: "Sure." (fax number is given)

After they get the fax:

Citibank: "Our system just isn't setup for death. I don't know what
more I can do to help."

Family Member: "Well, if you figure it out, great! If not, you could
just keep billing her. I don't think she will care."

Citibank: "Well, the late fees and charges do still apply."

Family Member: "Would you like her new billing address?"

Citibank: "That might help."

Family Member: "Odessa Memorial Cemetery, Highway 129, Plot Number 69."

Citibank: "Sir, that's a cemetery!"

Family Member: "What do you do with dead people on your planet?"

[nuhsenutten]

this is some serious allegations going on here .....ramesh you slacker you

[Manu]

LOL......funny thing is....people are actually that stupid....aw bwoy!

[Xenocrates]

What's even funnier is that this is a true story

[Cocoa]

she is bound to pay them after they bill her

[Leina]

you actually have ppl like this living in this world? lawd dem fool, don't they understand the meaning of dead?

[dtgo]